Shipping Policy

 

Welcome to Viewflowsy (hereinafter referred to as "we")! The following frequently asked questions will help you understand our order delivery, logistics, and important notes.

1. Where do we ship?

We currently provide shipping services only within the United States. Shipping to other countries is not supported.

2. What are the shipping fees?

3. What is the order cutoff time?

4. How long does order processing take?

All orders are processed within 1-3 business days.

5. How long does shipping take?

After shipment, the estimated delivery time is 5-10 business days. Please note that holidays or peak seasons may cause slight delays.

6. Which carriers do we use?

We mainly use the following shipping carriers:

7. How can I track my order?

After placing an order, you will receive a confirmation email containing your order number, payment information, and shipping carrier.
You can track your order on our website’s “Order Tracking” page by entering your email or phone number + order number.

8. What if the product is damaged or lost during shipping?

Please contact us as soon as possible after receiving your order. We will assist in resolving any issues.

9. Can I modify or cancel my order?

Once an order has been shipped, the shipping information cannot be changed or canceled. Please confirm your shipping information before placing the order.

10. What if I provide the wrong shipping address?

Please ensure that your shipping address is accurate. We are not responsible for delivery issues caused by incorrect address information.

11. What should I check when receiving the order?

12. How can I contact customer service?

Address: 1645 ORRINGTON PAYNE PL, CASSELBERRY, FL 32707-9061, United States

Phone: +1 (305) 815-2327

Email: service@viewflowsy.com

Online hours: Monday to Friday, 9:00 AM – 6:00 PM (ET, GMT-5/GMT-4)