Welcome to Viewflowsy (hereinafter referred to as "we") online store. The following frequently asked questions will help you understand how we collect, use, and protect your personal information.
1. What is the scope of this policy?
This privacy policy applies to all users who visit and use our website, place orders, and use related services. By using our services, you agree to the collection, use, and processing of personal information as described below.
2. How do we collect information?
We may use Cookies and similar technologies on our website to enhance user experience, analyze traffic, and optimize website layout and functionality.
Cookies may record your browsing preferences, login status, and other information.
Using our website indicates that you are aware of and consent to our use of Cookies. You can manage or reject Cookies through your browser settings.
3. How do we use and share information?
We may use the collected information for:
Processing orders and providing purchased services;
Customer service and communication;
Website analysis and improvement;
Preventing fraud and protecting account security.
We will not sell your information to third parties, but we may share it:
With logistics or payment service providers to fulfill your orders;
As required by legal or regulatory authorities.
4. How is data stored?
User data, including Cookies, will be securely stored on our servers.
We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration.
Users have the right to know what data is stored and its purpose, and can manage their information by contacting us.
5. What rights do users have?
You have the following rights regarding your personal information:
Access and retrieval: Request information about what personal data we hold and how it is used;
Correction and update: Modify or update your personal data;
Deletion: Request deletion of your data where applicable;
Withdrawal of consent: Revoke consent for newsletters or other data processing at any time.
You can exercise these rights by contacting our customer service via email or phone.
6. Legal basis for data processing
We process your personal data based on the following purposes:
Performance of a contract: To process orders and provide purchased services;
Explicit consent: For newsletter subscriptions and related communications;
Compliance with legal obligations: For tax, accounting, and regulatory purposes;
Legitimate interests: To improve user experience, enhance website functionality, and prevent fraud.
7. How can I contact customer service?
Address: 1645 ORRINGTON PAYNE PL, CASSELBERRY, FL 32707-9061, United States
Phone: +1 (305) 815-2327
Email: service@viewflowsy.com
Online hours: Monday to Friday, 9:00 AM – 6:00 PM (ET, GMT-5/GMT-4)